Frequently Asked Questions
Where can I find more information about the product being Australian Made?
Our Beard Cleansing Spray is Licensed as Australian Made and can be found on the Australian Made Campaign website on https://australianmade.com.au/licensees/ozshop
How does the spray work?
Simple, just spray it directly onto your beard and moustache and rub it in! Very easy way to clean your beard on-the-go when you are out and about. Similar concept to using a hand sanitiser but for your beard. It is especially useful when you are away from a restroom because you are out camping, 4x4 driving, out to dinner, driving all day for work and need to feel refreshed, clean and hydrated.
This spray is the perfect beard oil companion. Our beard cleaner cleanses and hydrates your beard, giving you a refreshing non-oily, hydrated and fresh feeling beard which can be used in between beard oil use as well.
What payments do you accept?
We accept credit cards, Paypal and Afterpay.
What does the spray smell like?
The Parfum used is called 'Oud Spice.' It smells similar to Tom Ford's Oud Wood Parfum. It is subtle and not an overpowering fragrance.
What is the refund policy?
If the customer noticed an issue with the product upon delivery we will need the customer to send us photos/videos of the product being damaged in the packaging to initiate refund. For change of mind of the order, unfortunately we cannot accept processing a refund. Due to the nature of the product being of the personal item and hygiene category, we do not accept returns but can process a refund if deemed eligible.
You’ll also need the receipt or proof of purchase. To start a return, you can contact us at firstname.lastname@example.org. Items sent back to us without first requesting a return will not be accepted.
Are there any harmful chemicals in the spray? Do you test on animals?
There are no chemicals in the Beard Spray, it is 100% chemical free, 100% alcohol-free, not tested on animals and vegan free.
The ingredients list contains: Water, Pentylene Glycol, Betaine, Phenoxyethanol, Hydroxyacetophenone, PEG-40 Hydrogenated Castor Oil, Lauryl Glucoside, Parfum (Fragrance), Caffeine, Benzalkonium Chloride, Disodium EDTA, Lauryl Pyrrolidone